Privacy Policy

Information We Collect

When you visit our website, we collect certain information automatically: your IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to gather this data.

If you contact us through our form, subscribe to our newsletter, or make a purchase through our shop, we collect the personal information you provide - name, email address, phone number, shipping address, and payment details.

How We Use Your Information

We use the information we collect to operate and maintain our website, process your orders and inquiries, send you updates about your order status, respond to your questions, and improve our website and products.

With your consent, we may also send you marketing communications about new products, promotions, and sauna care tips. You can opt out of these emails at any time using the unsubscribe link in every message.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share information only with service providers who help us operate our business - payment processors, shipping carriers, and email services - and only as needed to fulfill their functions.

We may also disclose information if required by law, to protect our rights, or to prevent fraud or safety issues.

Cookies and Tracking

Our website uses cookies to remember your preferences, analyze site traffic, and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some site features.

We use analytics tools to understand how visitors interact with our site. This data is aggregated and does not personally identify you.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption, and we regularly review our security practices.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Your Rights

You have the right to access, correct, or delete your personal information. You can request a copy of the data we hold about you, ask us to update inaccurate information, or request that we delete your data entirely.

To exercise any of these rights, contact us at sales@goldendesignsinc.com. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party sites, including our shop partner. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the site after changes constitutes acceptance of the revised policy.